Case Studies
Design and Implementation of an Institute for Patient Safety and Clinical Excellence
In November 2009, a group of 12 representatives from various areas within Rochester General Health System embarked on a journey to improve patient outcomes and change the culture of the entire system. The group completed 'science of safety' training and developed a plan to involve all team members of the system in improving the safety and quality of care of patients and residents.
In November 2009, a group of 12 representatives from various areas within Rochester General Health System embarked on a journey to improve patient outcomes and change the culture of the entire system. The group completed 'science of safety' training and developed a plan to involve all team members of the system in improving the safety and quality of care of patients and residents.