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AHA Center for Health Innovation Market Scan

What Will It Take to Win the Consumerism Challenge?

If hospitals and health systems are to compete effectively in the battle for consumer loyalty with outside mega disruptors in outpatient care, they must bridge a widening gap between their organizational priorities and capabilities. This extends to all sorts of consumerism initiatives — from improving the customer experience to offering more convenient access to care to providing price transparency and using digital tools to engage consumers.
AHA Center for Health Innovation Market Scan

Consumers Ready to Trade Health Device Data for Rewards

Consumers who use wearable devices to capture their health-related data have a message for health insurers who would love access to that information: Make us an offer. A recent Aite Group survey found that 62% of consumers are interested in sharing their connected-device data with payers if their plan offers incentives to do so.
AHA Center for Health Innovation Market Scan

7 Steps to Achieve Organizational Well-Being

With nearly half of all U.S. physicians experiencing burnout, along with nurses and other care team members, the financial costs to the field are mounting. A recent study in the Annals of Internal Medicine pegged physician burnout costs to the field at between $2.6 billion and $6.3 billion a year — with a calculated baseline of about $4.6 billion. These costs are associated with factors like turnover and reduced productivity.
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Workforce planning and development

The AHA Committee on Performance Improvement’s new report explores key components of workforce. It is intended to foster a national conversation about why the alignment between workforce planning and development and operations is critically needed now. Changing care delivery models, changing payment models, increasing numbers of people accessing care, an aging population, aging caregivers and more patients presenting with comorbidities – all require us to focus on the workforce of today and tomorrow.
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AHA’s Institute for Diversity and Health Equity helps organizations build a diverse pipeline of leaders

In this AHA Stat blog, Institute for Diversity and Health Equity President and CEO Duane Reynolds highlights various resources, programs and efforts to help build and promote a diverse pipeline of health care leaders.
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Chairman’s File: The right workforce is the bridge to the future

Marshaling the right workforce competencies to meet your future goals is a necessity for every hospital and health system.
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Missouri hospitals report record employee turnover

Missouri hospitals reported a record 19.5% employee turnover rate this year, according to a report released last week by the Missouri Hospital Association.
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AMA announces new president-elect

The American Medical Association Saturday named as its president-elect Susan Bailey, M.D., an allergist and immunologist from Fort Worth, Texas.
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CMS revises timeline for EMTALA, restraint/seclusion investigations

The Centers for Medicare & Medicaid Services last week announced changes to the timeline for state surveyors to investigate in hospitals or critical access hospitals complaints specific to the Emergency Medical Treatment and Labor Act or to deaths associated with restraint or seclusion.