Billing & Collections

The Departments of Health and Human Services, Labor, and Treasury (“the departments”) Aug. 20 released a set of Frequently Asked Questions (FAQs) related to provisions in the No Surprises Act and the Transparency in Coverage final rule. As requested several times by the AHA, the departments…
Last week, a series of emails that became public revealed communication between executives at UnitedHealth Group and researchers studying the frequency of surprise medical billing.
Last week a series of emails that became public revealed communication between executives at UnitedHealth Group and researchers studying the frequency of surprise medical billing.
This issue brief discusses the key challenges with the patient billing experience today, based on national surveys and consumer research, and identifies opportunities for hospitals and health systems to improve the patient billing experience.
Nearly 100 bipartisan House members led by Reps. Thomas Suozzi, D-N.Y., and Brad Wenstrup, R-Ohio, urged the departments of Health and Human Services, Labor and the Treasury to ensure their rulemaking for the No Surprises Act reflects congressional intent for a balanced process to settle payment…
A soon-to-be-released study on hospital debt-collection practices is beginning to receive significant media attention, including an article posted this morning. The article, based on a Johns Hopkins University analysis of data collected on the largest 100 hospitals in the U.S. by revenue for the…
America’s hospitals and health systems are a trusted source of health care in their communities. They are committed to providing quality and safe care to all individuals, as well as delivering a care experience that meets patients’ needs and expectations from scheduling through payment. Advances…
The AHA Board of Trustees earlier this year recommended updating the AHA’s patient billing guidance to better align with how care is delivered and financed currently. Today, we are releasing updated, voluntary guidelines that represent the AHA’s expectations of what the hospital and health system…
Non-profit hospitals are experiencing more bad debt (unpaid bills) after an initial decline following Medicaid expansion in 2014.